At cash77, your privacy is a fundamental priority. This Privacy Policy explains what personal data we collect, how we use and protect it, under what circumstances we may share it, and what rights you hold as a member of our platform.
Last Updated: January 2026Every connection to cash77 is protected by industry-standard 256-bit SSL/TLS encryption. Your account credentials, payment details, and personal data are transmitted securely at all times.
Member data is stored on access-controlled, encrypted servers. We apply strict internal access policies so that only authorized personnel involved in service delivery can view sensitive account information.
cash77 does not sell, rent, or trade your personal information to third parties for their independent marketing or commercial purposes. Your data is used solely to deliver and improve the cash77 service.
We only collect personal data that is strictly necessary for account registration, KYC compliance, payment processing, and the delivery of cash77 services. We do not collect data beyond what is required for these purposes.
Where third-party service providers (such as payment processors and game studios) require access to limited member data to deliver their services, they are contractually bound to handle that data in strict accordance with our privacy standards.
As a cash77 member, you retain the right to access, correct, or request deletion of your personal data. Requests are handled by our support team and processed within a reasonable timeframe consistent with our operational obligations.
This Privacy Policy applies to all services operated by cash77 at https://cash77.cam (the "Platform"), including the website, member account portal, customer support channels, and any promotional communications issued under the cash77 brand. References to "cash77", "we", "us", or "our" throughout this document refer to the operator of the cash77 platform.
cash77 primarily serves members located in Indonesia, including English-preference users in major cities such as Jakarta, Surabaya, Bandung, Medan, Bali, Yogyakarta, Semarang, and Makassar. This Privacy Policy reflects our commitment to protecting the personal data of these members in accordance with internationally recognized privacy and data protection principles.
By registering a cash77 account and using the platform's services — including sports betting, live casino, slot games, togel (Indonesia's traditional numbers lottery) markets, and e-sports betting — you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein.
Please Note: This Privacy Policy should be read alongside cash77's Terms & Conditions, which govern the overall use of the platform. Defined terms not defined in this Policy carry the same meaning as in the Terms & Conditions.
cash77 collects personal data across several categories depending on your interaction with the platform. The following table summarizes the main categories of personal data we may hold about you:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, KTP/passport number, selfie photograph | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, mobile number, residential address in Indonesia | Account communication, transaction notifications, support correspondence |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, etc.), e-wallet ID (OVO, DANA, GoPay, ShopeePay, LinkAja) | Processing deposits and withdrawals in IDR, anti-money-laundering checks |
| Transaction Data | Deposit and withdrawal history, bet history, game session records, bonus utilization records | Account management, dispute resolution, responsible gaming monitoring, regulatory compliance |
| Technical Data | IP address, device type, browser fingerprint, operating system, session duration, time zone (WIB/WITA/WIT) | Platform security, fraud detection, geo-compliance, service optimization |
| Usage Data | Pages visited, features accessed, game types played (slots, live casino, togel), search terms used within the platform | Product improvement, personalized promotions, user experience optimization |
| Communications Data | Support chat transcripts, email correspondence, feedback submitted | Service delivery, quality assurance, dispute resolution |
We do not collect special categories of sensitive personal data (such as health data, racial or ethnic origin, political opinions, or religious beliefs) unless voluntarily disclosed by a member in the context of a responsible gaming request.
cash77 collects personal data through the following channels:
cash77 processes your personal data only for specific, legitimate, and documented purposes. The primary purposes for which we use your data are as follows:
Important: cash77 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Any account suspension, withdrawal hold, or bonus forfeiture decision involves a review by our compliance team.
cash77 processes your personal data on the following legal grounds:
6.1 General Principle. cash77 does not sell, rent, or trade your personal data to any third party for their own independent commercial or marketing purposes. We share personal data only where it is strictly necessary for service delivery or where we are legally required to do so.
6.2 Categories of Recipients. Your personal data may be shared with the following categories of recipients in the limited circumstances described:
6.3 International Transfers. Some of the third-party service providers referenced above may be located outside Indonesia. Where personal data is transferred internationally, cash77 takes reasonable steps to ensure that appropriate data protection safeguards are in place, consistent with the standards applied by cash77's licensing jurisdiction.
Reminder: All financial transactions on cash77 are processed in Indonesian Rupiah (IDR / Rp). Your payment details are shared only with the specific payment processor required to execute your transaction and are never stored in plain text on cash77 servers.
7.1 What Are Cookies. Cookies are small text files placed on your device when you visit a website. cash77 uses cookies and similar tracking technologies (including web beacons and session storage) to enable core platform functionality, maintain your login session, detect fraud, and analyze platform usage.
7.2 Types of Cookies We Use.
| Cookie Type | Purpose | Required? |
|---|---|---|
| Strictly Necessary | Maintain your authenticated session, process secure transactions, prevent cross-site request forgery (CSRF) | Yes — cannot be disabled |
| Functional | Remember your language preference, time zone (WIB default), and display settings between sessions | Recommended |
| Analytical | Collect aggregated, anonymized data on page views, feature usage, and navigation paths to improve platform performance | Optional |
| Security & Fraud | Device fingerprinting, IP address logging, and session anomaly detection to protect member accounts and prevent unauthorized access | Yes — cannot be disabled |
7.3 Managing Cookies. You may manage optional cookie preferences through your browser settings. Please note that disabling strictly necessary or security cookies may impair your ability to access and use the cash77 platform. cash77 does not use cookies to deliver third-party advertising or track your browsing activity on websites outside of cash77.cam.
8.1 Retention Periods. cash77 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law and our regulatory obligations. The following general retention guidelines apply:
8.2 Secure Disposal. When personal data is no longer required and its retention period has expired, cash77 will securely delete or anonymize that data in a manner that prevents unauthorized recovery or reconstruction.
cash77 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Despite these safeguards, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, cash77 will notify affected members as promptly as reasonably practicable and take immediate remediation steps.
Your Responsibility: You are responsible for keeping your account credentials confidential. Never share your password with any third party. If you suspect your account has been compromised, contact [email protected] immediately.
As a cash77 member, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team using the details in Clause 13. We will respond to verified requests within a reasonable timeframe.
You may request a copy of the personal data cash77 holds about you, along with information on how it is being used.
You may request that inaccurate or incomplete personal data held about you be corrected or updated.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
You may request that we temporarily restrict the processing of your data while a dispute over its accuracy or lawful basis is resolved.
Where processing is based on your consent or a contract, you may request a structured, machine-readable copy of your personal data for transfer to another service.
You may object to processing carried out on the basis of legitimate interests, including direct marketing communications. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
Please note that certain rights are subject to limitations where cash77 has a legal obligation to retain or process data — for example, transaction records required for AML compliance. In such cases, we will explain the applicable limitation when responding to your request.
cash77 is strictly an adults-only platform. The minimum age to register and use cash77 services is 21 years. We do not knowingly collect personal data from individuals under the age of 21.
If cash77 discovers or has reasonable grounds to believe that personal data has been collected from a person under 21, that account will be immediately closed, any balance held will be reviewed in accordance with our Terms & Conditions, and the associated personal data will be deleted from our active systems as promptly as is practicable while remaining consistent with our legal retention obligations.
Parents and guardians who believe a minor may have accessed the cash77 platform using their credentials or a false identity are encouraged to contact our support team immediately at [email protected]. We will investigate and take appropriate action on a priority basis.
21+ Only: By registering a cash77 account, you confirm that you are at least 21 years of age. We apply age verification checks during KYC and reserve the right to request proof of age at any point during your membership.
12.1 Right to Amend. cash77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform services. The "Last Updated" date at the top of this page will be revised whenever a material change is made.
12.2 Notification of Changes. Where a change to this Privacy Policy is material — meaning it significantly affects how we collect, use, or share your personal data — cash77 will notify active members via their registered email address at least 14 days before the amended policy takes effect. Continued use of the platform following the effective date of an amended Privacy Policy constitutes acceptance of the revised terms.
12.3 Archived Versions. Prior versions of this Privacy Policy are available upon request by contacting our support team. This allows members to review how our data practices have evolved over time.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by cash77, please contact our dedicated privacy support team using the details below. Our Indonesian-speaking support agents are available during WIB business hours.
For general account support, responsible gaming tools (including self-exclusion requests and deposit limits), or questions about our Terms & Conditions, please visit the relevant pages linked below or include the appropriate subject line in your support email.
Helpful Links: View our Terms & Conditions for the full contractual framework, visit our Responsible Gaming page for player protection tools, or check our FAQ for quick answers to common questions.
cash77 is committed to transparency, security, and your right to privacy at every stage of your membership.
Our support team is here to help with any data-related requests. You can also explore our FAQ, review our Terms & Conditions, or learn about our Responsible Gaming commitments.